Last updated: January 28, 2026

Section 1

 

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address. Personal information is shared with third party marketing partners for commercial purposes.

 

We also offer additional choices to US consumers:

 

If you would like to edit, erase, or review your personal information please email: info@ornamenttown.com. Please include your contact information and the choice you would like to exercise.

If you would prefer not to have your personal information shared with third-party marketing partners, please email: info@ornamenttown.com. Please include your contact information and the choice you would like to exercise.

 

Information You Provide To Us

 

We collect the personal information you provide to us when you purchase our products or visit our website. The categories of information we may collect include:

 

·       Personal Identifiers, including name, email address, postal address, telephone number, and online Identifiers

·       Internet Activity

·       Commercial Information, including purchases

·       Financial Information, including credit or debit card number

·       Location Information, including general location data

·       Inferences from Other Data, including inferences created from other personal information collected

 

Browser Cookies

 

We use cookies to improve your experience on our site. For example, cookies help you stay logged in and remember items in your cart. We also use third-party cookies for advertising and analytics. You can manage your cookie preferences through your browser settings.

 

Information From Other Sources

 

We may receive personal information about you from third-party sources, such as advertising networks, data brokers, and other consumers (for example, through referrals).

The types of information we may collect include:

Advertising Networks

• Personal identifiers, such as email address and online identifiers
• Internet activity
• Commercial information, including purchase history

Data Brokers

• Personal identifiers, such as email address

Other Consumers (e.g., referrals)

• Personal identifiers, such as name and email address

 

How Long We Keep Your Data

 

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Policy, unless a longer retention period is required or permitted by law.

In general, we retain personal information as outlined below:

 

Cookies and Online Activity
Types of data: Email address, online identifiers, internet activity, precise geolocation
Purpose: Used to support website functionality and deliver targeted advertising.

 

Order Processing and Fulfillment
Types of data: Name, email address, postal address, credit or debit card number
Purpose: Used to process payments and ship customer orders.

 

Customer Support and Inquiries
Types of data: Name, email address
Purpose: Used to respond to customer service requests and inquiries.

 

Marketing and Promotional Communications
Types of data: Email address, telephone number
Purpose: Used to send promotional and marketing communications.

 

Reviews, Surveys, and Feedback
Types of data: Email address, inferences drawn from other personal information
Purpose: Used to collect and manage reviews, surveys, and customer feedback.

 

Privacy Requests
Types of data: Email address
Purpose: Used to verify and process privacy-related requests, including deletion requests.

 

Security and Fraud Prevention
Types of data: Name, email address, purchase information
Purpose: Used to maintain site security, prevent fraud, and ensure order integrity.

 

Why We Process Your Information

 

We process personal information as necessary to operate our business, including for the following purposes:

• Conducting surveys and research
• Developing customer profiles
• Delivering interest-based advertising
• Processing and fulfilling customer orders
• Operating, maintaining, and improving our website and mobile applications
• Managing and organizing business data
• Processing payments and transactions
• Providing customer service and support
• Delivering promotional communications
• Analyzing purchase history and customer data

 

How We Disclose Your Information

 

We may disclose personal information for business and commercial purposes when you purchase our products or interact with our website.

 

Categories of Personal Information Shared

 

Personal Identifiers
Service Providers: Advertising networks, e-commerce software providers, customer support platforms, governance, risk and compliance tools, sales and marketing tools, and shipping service providers
Third Parties: Advertising networks, co-marketing partners, data analytics providers, data brokers, payment processors, and shipping service providers

 

Internet or Network Activity
Service Providers: Advertising networks, e-commerce software providers, customer support platforms, and sales and marketing tools
Third Parties: Advertising networks and data analytics providers

 

Commercial Information
Service Providers: E-commerce software providers
Third Parties: Advertising networks, co-marketing partners, and payment processors

 

Financial Information
Service Providers: E-commerce software providers
Third Parties: Co-marketing partners and payment processors

 

US State Privacy Notices

 

Additional Information for California Residents

This section provides supplemental information for California residents under the California Consumer Privacy Act (“CCPA”). Any terms used in this section have the same meaning as defined by the CCPA. This section does not apply to information that is not considered “personal information,” such as anonymized, deidentified, aggregated, or publicly available information as defined by the CCPA.

Personal Information We Collect

Information Collected Directly From You

We may collect the following categories of personal information:

• Personal Identifiers: Name, email address, postal address, telephone number, and online identifiers
• Internet or Network Activity
• Commercial Information: Purchase history
• Financial Information: Credit or debit card number
• Location Information: General location data
• Inferences: Inferences created from other personal information collected

 

To the extent we process deidentified personal information, we will not attempt to reidentify such data.

 

Information Collected From Other Sources

We may receive personal information from third-party sources, including advertising networks, data brokers, and other consumers (for example, through referrals).

How Long We Retain Your Information

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Policy, unless a longer retention period is required or permitted by law.

 

Data Retention Overview

 

Cookies and Online Activity
Types of data: Email address, online identifiers, internet activity, precise geolocation
Purpose: Used to support website functionality and deliver targeted advertising.

 

Order Processing and Fulfillment
Types of data: Name, email address, postal address, credit or debit card number
Purpose: Used to process payments and ship customer orders.

 

Customer Support and Inquiries
Types of data: Name, email address
Purpose: Used to respond to customer service requests and inquiries.

 

Marketing and Promotional Communications
Types of data: Email address, telephone number
Purpose: Used to send marketing and promotional communications.

 

Reviews, Surveys, and Feedback
Types of data: Email address, inferences derived from other personal information
Purpose: Used to collect and manage customer feedback and survey responses.

 

Privacy Requests
Types of data: Email address
Purpose: Used to verify and process privacy-related requests, including deletion requests.

 

Security and Fraud Prevention
Types of data: Name, email address, purchase information
Purpose: Used to maintain site security, prevent fraud, and ensure order integrity.

Why We Process Personal Information

We process personal information for the following business and commercial purposes:

• Conducting surveys and research
• Creating and maintaining customer profiles
• Delivering targeted advertising
• Fulfilling and managing customer orders
• Operating and improving our website and mobile applications
• Organizing and managing data
• Processing payments
• Providing customer support
• Sending promotional and marketing communications
• Tracking purchases and customer activity

How We Disclose Personal Information

 

We may disclose personal information for business and commercial purposes when you shop on our website.

 

Categories of Personal Information Disclosed

 

Personal Identifiers
Service Providers: Advertising networks, e-commerce software providers, customer support platforms, governance, risk and compliance tools, sales and marketing tools, and shipping service providers
Third Parties: Advertising networks, co-marketing partners, data analytics providers, data brokers, payment processors, and shipping service providers

 

Internet or Network Activity
Service Providers: Advertising networks, e-commerce software providers, customer support platforms, and sales and marketing tools
Third Parties: Advertising networks and data analytics providers

 

Commercial Information
Service Providers: E-commerce software providers
Third Parties: Advertising networks, co-marketing partners, and payment processors

 

Financial Information
Service Providers: E-commerce software providers
Third Parties: Co-marketing partners and payment processors

“Sharing” and “Selling” of Personal Information

 

We may share certain personal information with third-party advertising networks for cross-context behavioral advertising, including personal identifiers, internet activity, and commercial information. This allows us to deliver ads that are more relevant to you.

We may also sell certain personal information, as defined under the CCPA, including personal identifiers, internet activity, and commercial information.

You may opt out of the sale or sharing of your personal information at any time.

We do not knowingly sell or share personal information of consumers under 16 years of age.

Opt-Out Preference Signals

Your browser or device may allow you to send an opt-out preference signal, such as the Global Privacy Control (GPC). When detected, we honor the signal by applying the appropriate privacy preferences to your browser. Opt-out requests submitted via GPC are linked only to your browser identifier and not to any account information.

Your Rights Under the CCPA

 

California residents have the following rights under the CCPA:

 

Right to Access

You may request access to the specific pieces of personal information we have collected about you. If you submit more than two access requests within a 12-month period, or if a request is manifestly unfounded or excessive, we may charge a reasonable fee.

 

Right to Delete

You may request that we delete personal information we have collected from you, subject to certain legal exceptions. Upon verification, we will delete the information and notify our service providers as required.

 

Right to Non-Discrimination

We will not discriminate against you for exercising your privacy rights, including by denying goods or services, charging different prices, or providing a different level or quality of service. We also do not retaliate against individuals for exercising their rights.

 

Right to Opt Out

You have the right to opt out of the sale or sharing of your personal information at any time.

 

Right to Correct

You may request that we correct inaccurate personal information, taking into account the nature of the information and our purposes for processing it.

 

Right to Limit Use of Sensitive Personal Information

This right does not apply because we do not use sensitive personal information to infer characteristics about you.

Request Verification

 

Before responding to a privacy request, we must verify your identity. Verification typically requires confirming access to the email address associated with your account. Requests to opt out of sale or sharing do not require verification.

Authorized Agents

 

An authorized agent may submit a CCPA request on your behalf by contacting us at info@ornamenttown.com. We will require verification of the consumer’s identity and proof that the agent is authorized to act on the consumer’s behalf, unless the agent has valid power of attorney under California law.

Contact Us

 

If you have questions about this notice, need assistance accessing it, or wish to exercise your privacy rights, please contact us at info@ornamenttown.com.

If you believe your rights have been violated and the issue cannot be resolved directly with us, you may file a complaint with the California Attorney General’s Office or the California Privacy Protection Agency.

Notice of Financial Incentive

 

Consumers who sign up for our marketing communications may receive a discount on their first purchase. Participation requires providing an email address or phone number and consenting to receive marketing emails or SMS messages. Consumers may opt out at any time by using the unsubscribe link in emails or replying “STOP” to SMS messages. The value of the financial incentive is reasonably related to the cost of providing the offer.

 

Contact

Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please call or email us at info@ornamenttown.com or contact us at 17000 Foltz Parkway
Strongsville, OH 44149 For the purpose of applicable data protection laws, we are the data controller of your personal information.